Cheaper all day bus tickets to use across the North East

Adults can now travel all day, anywhere, with new more affordable day tickets.

Many tickets offer a major cost-saving when compared to the existing product – such as the brand new region-wide ticket saving a whopping 46% each day (£5.90 cost saving). 

All day, anywhere

For just £6.80, you can travel all day across Northumberland, Tyne & Wear, and County Durham on any bus, the Metro, Shields Ferry, and the Northern Rail services between Blaydon and Sunderland. 

Northumberland

Day tickets for unlimited bus travel in Northumberland are just £5.

Tyne and Wear

Day tickets for unlimited travel on bus, Metro, Ferry, and the Northern Rail services between Blaydon and Sunderland in Tyne and Wear are just £6.

County Durham

Day tickets for unlimited bus travel in County Durham are just £4.

Product details

ProductValidityZone
Durham Day RoverValid for unlimited travel for the day of purchase on eligible local bus services.Valid within the Durham County Council area only.
TNE Day SaverValid for unlimited travel for the day of purchase on eligible local bus services, The Tyne and Wear Metro, Shields Ferry Services and the Northern Rail services between Blaydon and Sunderland.Valid within Tyne and Wear, Durham County Council area and Northumberland County Council areas only.
Tyne & Wear Day RoverValid for unlimited travel for the day of purchase on eligible local bus services, The Tyne and Wear Metro, Shields Ferry Services and the Northern Rail services between Blaydon and Sunderland.Valid within the Tyne and Wear area only.
Northumberland Day RoverValid for unlimited travel for the day of purchase on eligible local bus services.Valid within the Northumberland County Council area only.

 

For just £6.80 you can travel all day accross Northumberland, Tyne & Wear, and County Durham on any bus, the Tyne & Wear Metro, and the Shields Ferry.

Terms and conditions

Cheaper options may be available for your travel today, please check with the operator of your chosen service to compare prices.  All tickets are non-refundable and must be replaced if lost or damaged. All tickets are also subject to the relevant operators’ conditions of carriage. These fares may not be available on a small number of services such as tour buses and match day services. If you’re 21 and under, find out how you can get round for £1.

Terms of use

  1. Day Rovers only allow travel within each zone named in the ticket
    1. The TNE Zone is defined as Northumberland, Durham, and Tyne & Wear.
    2. If the service partially operates outside of the TNE Zone, the products are only valid for parts of the journeys that are wholly within that zone. 
  2. Where a ticket has been generated with a QR code this should be scanned for all subsequent journeys, where possible.
    1. If your ticket does not have a QR code then the ticket should be presented to drivers for all subsequent journeys.
  3. All tickets are non-refundable and must be replaced if lost or damaged.
  4. All tickets are subject to the relevant operators’ conditions of carriage.
  5. Ticket holders do not have precedence over other passengers.

In the event of a suspension of services because of strikes, labour disputes, emergency or adverse weather conditions, reasonable refunds or extension of validity of pre-purchased tickets may be considered but the decision will be entirely at the discretion of the company.

Refunds will not be made in respect of days on which it can reasonably be foreseen that no service or a replaced service will be provided, or days on which the company has advertised a reduction or suspension of service such as Christmas Day and New Year’s Day.
 


Using the offer

Which bus services can I use these tickets on?

Most operators in the Durham, Northumberland and Tyne & Wear regions are participating in the scheme and the products are valid on the majority of services.

There are a limited number of services where these products will not be valid, including tour buses, match day services and some school services.

Where can I buy tickets?

Tickets can be purchased in advance online or through operator apps, as well as being available to purchase on the bus – just ask the driver for the named ticket above.

Products that are valid in the Tyne & Wear area can also be purchased on Metro ticket machines.

How do I use a Day ticket?

This will depend on which operator you are travelling with and the type of ticket machine they have.

Where a QR code is generated on your ticket, this should be scanned on services where ticket machines facilitate this. If the ticket purchased does not have a QR code, just show the ticket to the driver on all subsequent trips. You will also be able to show the ticket to Tyne and Wear Metro staff to gain access through the barriers.

Go North East and Arriva services have ticket machines where QR codes will be printed and scanned for each journey.

Tickets purchased through Stagecoach and Metro will not produce QR codes.

Is a Day ticket cheaper than a Return?

This will vary depending on your travel plans. Check with your operator or where possible use a journey planner to compare prices depending on your travel requirements.

The NTL Day tickets have been reduced.

How many journeys can I do with these tickets?

There is no limit on the number of journeys which can be made within the validity of your travel ticket – so the more journeys you make, the more money you will save!

What happens if I'm not sure how many journeys I will do?

A ticket cannot be re-issued during its validity, and therefore a decision needs to be made in advance of purchasing your ticket as to which product will offer the best value.

In 2024, we are aiming to implement smart capping which will enable flexibility so the best value fare will be calculated automatically.

What if I lose my ticket?

Tickets are non-refundable and will not be replaced. In the event you lose your ticket, you will need to buy a replacement. 

How do I use my ticket at the Metro barrier?

If you have purchased your ticket elsewhere, you can simply show your ticket to the staff at the ticket barriers and they will let you through. Metro staff are aware of the ticket type and that it can be issued by the bus operators.

Can I take kids for free using this ticket?

You can currently take the kids for free on the Metro and the Shields Ferry. This is not available on buses, unless specific operators are running a short term offer which will be promoted via that operator.

Areas covered by the offer

What ticket do I require if my service crosses into a different local authority area?

Each ticket is only valid within its respective area defined by the Tyne and Wear, Northumberland, and Durham County local authority areas. If your journey goes from one of these areas to another, then the TNE Day Saver may be the best valued day product and would be the only BSIP adult ticket that is eligible.

The following table outlines some clarifications and exceptions that have been made where a service briefly crosses into a different local authority area:

ServiceRouteTicket eligibility
4Heworth - Houghton le SpringT&W Day Rover eligible for full route when purchased in T&W, if boarding in County Durham customer must buy Durham Day Rover or TNE Day Saver if journey extends into T&W
28Chester le Street - NewcastleT&W Day Rover eligible for journeys as far as Birtley Station Lane Brickworks. Durham Day Rover eligible for journeys as far as Birtley Station Lane Brickworks. If crossing the boundary in either direction the only valid BSIP adult fare is the TNE Day Saver.
29Chester le Street - NewcastleT&W Day Rover eligible for journeys as far as Kibblesworth. Durham Day Rover eligible for journeys as far as Ouston. If crossing the boundary in either direction the only valid BSIP adult fare is the TNE Day Saver.
37Newcastle - CramlingtonT&W Day Rover eligible for journeys as far as Dudley Lane – Northern Terrace. Northumberland Day Rover is eligible for journeys as far as Dudley Lane-Northern Terrace. If crossing the boundary in either direction the only valid BSIP adult fare is the TNE Day Saver.
59Durham - HartlepoolDurham Day and TNE Day Saver’s only applicable for journeys wholly within TNE zone. If boarding or alighting outside of zone the products are not valid.
61Sunderland - PeterleeT&W Day Rover eligible for journeys between Sunderland and Easington Lane. Durham Day Rover eligble for journeys between Peterlee and Seaham Grange Grange Mount House. If travelling from Tyne & Wear south of Easington Lane the only valid BSIP adult fare would be the TNE Day Saver. If travelling from County Durham north of Seaham Grange the only valid BSIP adult fare would be the TNE Day Saver.
65Durham - SeahamDurham Day Rover eligible for full route when purchased in County Durham, if boarding in T&W customer must buy T&W Day Rover or TNE Day Saver if journey extends in County Durham.
71Chester le Street - SeahamDurham Day Rover eligble for full route when purchased in County Durham, if boarding in T&W customer must buy T&W Day Rover or TNE Day Saver if journey extends into County Durham.
681Birdoswald - AlstonNorthumberland Day Rover and TNE Day Saver’s only applicable for journeys wholly within TNE Zone. If boarding or alighting outside of zone the products are not valid.
685Carlisle - NewcastleT&W Day Rover valid for journeys to Frenchmans Row, Northumberland Day Rover valid between Frenchman’s Row – Greenhead. TNE Day Saver eligible for journeys wholly within TNE Zone. If boarding or alighting outside of zone the products are not valid.
686Wylam - PrudhoeNorthumberland Day Rover eligible for full route when purchased in Northumberland, if boarding in T&W customer must buy T&W Day Rover or TNE Day Saver if journey extends in Northumberland.
933Team Valley - Rowlands GillT&W Day Rover eligible for full route when purchased in T&W, if boarding in County Durham customer must buy Durham Day Rover or TNE Day Saver if journey extends into T&W.
57AAshington - North ShieldsNorthumberland Day Rover eligible for journeys as far as Holywell village (Nursery). T&W Day Rover eligible for journeys as far as Annitsford Front Street. TNE Day Saver eligible for entire route. If travelling from Tyne & Wear north of Annitsford Front Street the only valid BSIP adult fare would be the TNE Day Saver. If travelling from Northumerbland south of Holywell village (Nursery) the only valid BSIP adult fare would be the TNE Day Saver.
84/84ADarlington - Barnard CastleDurham Day Rover and TNE Day Saver eligible for journeys as far as Ingleton Garths. If boarding or alighting outside of zone the products are not valid.
AD122Hexham - HaltwhistleNorthumberland and TNE Day Saver valid for entire route.
X77/X78/X79Newcastle - PontelandNorthumberland and T&W Day Rover’s eligible for journeys as far as Airport in either direction. Journeys north of airport starting in T&W will require a TNE Day Saver. Journeys south of airport starting in Northumberland will require a TNE Day Saver.

 

How do I know which local authority I am in?

Bus location tracking on ticket machines means customers are only able to purchase tickets eligible for the area in which they board. For example, if you board a bus in County Durham that is travelling to Tyne & Wear, you will only be able to purchase a County Durham or TNE Day Saver when you board the bus.

I live near the boundary of one zone, have any considerations been made for this?

We are continuing to collaborate on boundary areas and aim to introduce more flexibility for journeys that originate near a county border and cross into the next area.

For the time being this is not part of the scheme, therefore the regionwide ticket may be the best option.

Can I use the offer if my journey starts in the North East but ends in a different region?

No. The tickets are only available for customer journeys that are wholly in the Tyne and Wear, Durham County Council and Northumberland County Council areas.

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